👢 Try Before You Buy – Retail Appointments at ICEGRIPPER

At ICEGRIPPER, we’ve always gone the extra mile to help customers choose the right products.

We know that many of our items – from ice grips to premium winter snow boots – aren’t things you buy every day.

That’s why we’ve always offered free, friendly, expert advice by phone, email, webchat, and through detailed product listings.

Over time, we’ve noticed some customers prefer an extra step — coming to see us in person. Maybe you're unsure about boot sizing? Comparing grip types? Or making an investment in one of our higher-end products? If that sounds like you…

✅ We're Now Offering Retail Appointments – By Request

Although we don’t operate a traditional retail showroom, we’ve always welcomed local customers on an ad hoc basis. Now, we’re making this more official and structured.

If you’d like to visit us to try on boots or grips, or simply chat through options face-to-face, you can now book an appointment to visit us at our home-based warehouse and office in East London (E11).

🔒 Why Appointments?

We operate from a compact, efficient space that supports our online business — but we’re not set up for drop-in retail visits. Appointments allow us to:

• Prepare the right sizes or products for you to try

• Give you undivided, expert attention

• Maintain a safe, welcoming environment

Think of it as a personalised fitting session – with no sales pressure and full focus on getting you the right product...

📅 How to Book

We're based in East London (E11 2NG) and booking is easy – just contact us using your preferred method:

📞 Call us
We’ve proudly displayed our phone number on every page since day one – it’s at the top right of your screen. Feel free to ring for a chat.

📧 Email us
Tell us a bit about what you’re looking for, and we’ll suggest a time that works: sales@icegripper.co.uk

💬 Use Webchat
Our ever-present chat button (bottom right of your screen) is great for quick questions while browsing.

🧭 What to Expect

Once your appointment is confirmed, we’ll:

• Prepare products in your preferred sizes

• Set aside dedicated time (30 minutes)

• Give you the same honest, helpful advice we’ve become known for

You can try, compare, and ask questions – and you’re under no obligation to buy.

📍 Please note: All visits must be arranged in advance. We’re not able to accommodate unannounced drop-ins.

 Still Prefer Online?  ⭐⭐⭐⭐⭐

No problem – we’ll continue offering the same 5-star advice across all our digital channels:

• Phone advice

• Detailed emails with photos and sizing suggestions

• Live webchat

• Informative product listings with videos, reviews, and FAQs

...and don't forget, you can CLICK & COLLECT, ideal if you need something urgently, or live in London and are able to swing by our office to collect your order

Got questions? Want to book your appointment?
Contact us now – we’ll be happy to help